2 Ways to Activate a SunTrust Card – Ultimate Guide

SunTrust was honest to activate my card. It takes only minutes to start your card. This post will discuss how to activate a SunTrust Card.

You must activate your SunTrust bank account before applying for your debit/credit card. It’s much lighter than you think to activate a SunTrust credit card.

There are two methods to do it. You can choose the most convenient one. It will only take a few moments.

But before I receive the details of how I had SunTrust activate my card, I will briefly discuss the bank’s details, so you know what type of experience to expect.

Activate a SunTrust Card

SunTrust Bank: Brief History and What to Expect

SunTrust Bank is one of America’s biggest bank holding companies, and its history in the country’s finance sector dates back to 1891.

While making a checking account with them is easy, the bank doesn’t give out credit cards.

If you want to receive your hands on one of SunTrust’s credit cards and prove that you are a citizen of the U.S., you will also need to show that you have annual revenue of at least $50,000.

Its credit cards are meant only for consumers with a good credit score and a proven track record of paying back how much they owe.

Cards SunTrust Bank Offers

If you create a checking account with the bank, you can get your hands on its debit card within seven days.

The bank offers three credit cards: Cash Rewards Credit Card, Travel Rewards Credit Card, and Prime Rewards Credit Card. The cards offer excellent benefits, and looking into getting your hands on one is worth it.
It’s important to note that in 2009, the company switched its credit card network from Visa to Mastercard.

All older cards were deactivated, and new activated SunTrust cards were issued. This also means that customers that signed up with the bank after 2009 have only gotten Mastercard cards.

Regardless of if you have a SunTrust debit or credit card, you will be able to pay any merchant that accepts Mastercard. Making purchases online is rarely a problem.

While using a credit card doesn’t require you to make a signature, you will either need to make a signature or use a PIN to authorize the transaction if you have a debit card. Most users typically use the latter option.

It’s also important to remark that regardless of if you have a SunTrust debit or credit card, you will require to activate it before you use it.

Having SunTrust activate my card was easy, and you can follow the steps below to activate your SunTrust debit card:

How to Activate SunTrust Debit Card?

The first point you should make is to look at your debit card. Make sure that your name is on it and spelt correctly. Also, make sure you look at the effective date to learn if it’s the right time to activate it.

The effective date is typically in the month that you opened your account with the bank.

After you’ve completed the necessary checking, you can pick between these two methods of activation:

Activation by phone:

Most customers opt to activate a SunTrust card by phone because it’s quick and convenient.

  • To have SunTrust activate my card, I needed to call them at 1-800-337-1140, their debit card customer support number.
  • After you call the number, you will need to choose a language. You cannot skip this step.
  • Then, you will need to provide your details. Typically, customers are asked to only state their name, date of birth, and full address.
  • You will need to dial in some details to complete the activation process. Ensure you keep the card handy since you will need to enter all 16 digits of the debit card number and the CVV to proceed further.
  • After entering all the details correctly, the customer support representative will inform you that your card has been activated.

Online Activation Criteria:

While I could have SunTrust activate my card online, I found the process slightly lengthy, so I opted to do it over the phone. However, if you find it more convenient, there’s no harm in activating your card over the phone.

  • Navigate to the SunTrust official website, and enter your username and password.
  • Post logging in, you will be asked to enter your name and address. You will also need to enter your date of birth.
  • You must enter your 16-digit SunTrust debit card number and its CVV on the next screen. After choosing your card type, you must click on the “Card Activation” button.
  • And it’s all; then, your debit card will be activated.

Post activating the card, making a purchase, or withdrawing some money from an ATM to ensure it’s working correctly. If you face any problems, you can call the same number and get them resolved.

Remember to peel off the activation sticker from the front of the card after completing the process.

Related Post: How To Easily Activate A Wells Fargo Card?

Use the Mobile App

Download SunTrust’s mobile banking app to access your account from your phone. Follow the instructions to activate your card and set up your account. Creating an online SunTrust debit card account is similar to creating a mobile app account.

Make a transaction

Activating your card is also possible by making a transaction that requires a personal identification number or PIN. You can make a deposit or withdrawal using an ATM, check your balance, or perform other tasks.

A PIN is also required to purchase at a retail location, such as a grocery store or gas station. When you first use your card to make a transaction requiring a PIN, your card will be activated.

How To Activate SunTrust Credit Card?

Activating a SunTrust credit card is also super easy.

After you get your hands on your card,

visit www.suntrust.com/activatemycard. You will need to enter both personal and card information and post which card will be activated after that.

If you have any problems or run into any problems, you can call 1-800-SUNTRUST toll-free between 9:00 am to 6:00 pm; Working days request a resolution.

If you opened your account more than a week ago and haven’t received your SunTrust card, make sure you call up SunTrust and report it.
Alternatively, you could also visit your nearest SunTrust branch and report your issue.

If you have any other queries, you can reach SunTrust’s customer support team at (800.786.8787).


In the end, it’s up to you which method you will choose to activate your card. We hope our detailed information helps you activate your card quickly and easily.

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